Section 1 of 5 in this document
Cobb County Solicitor's Office Customer Satisfaction Survey
Demographic Information
What is your age?
Choose One
Under 18
18-24
25-34
35-44
45-54
55-64
65 and above
What is your gender?
Choose One
Male
Female
Non-binary
Prefer not to say
What is your ethnicity?
Choose One
White
Black or African American
Hispanic or Latino
Asian
Native American or Alaska Native
Native Hawaiian or Other Pacific Islander
Other
(Please Specify)
Section 2 of 5 in this document
Purpose of Visit
What was the primary purpose of your visit to the Cobb County Solicitor's Office?
Choose One
File a complaint
Pre-trial diversion program
Court appearance
Document/Video/Voice Recording submission or retrieval
Other
(Please Specify)
How did you learn about the Cobb County Solicitor's Office services?
Choose One
Website
Social media
Referral
Advertisement
Other
(Please Specify)
Section 3 of 5 in this document
Wait Times
How long did you have to wait before being attended to?
Less than 10 minutes
10-20 minutes
20-30 minutes
More than 30 minutes
Was the waiting time reasonable for you?
Yes
No
Service Satisfaction
How would you rate the professionalism and courtesy of the staff?
Excellent
Good
Fair
Poor
How clear and helpful was the information provided to you by the staff?
Very clear and helpful
Somewhat clear and helpful
Not very clear or helpful
Not clear or helpful at all
How satisfied are you with the resolution or outcome of your visit?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Section 4 of 5 in this document
Overall Experience
How would you rate the overall cleanliness and comfort of the office?
Excellent
Good
Fair
Poor
How would you rate your overall experience with the Cobb County Solicitor's Office?
Excellent
Good
Fair
Poor
Additional Comments
Please provide any additional comments or suggestions for improvement
Thank you for your feedback!
disregard this