Contact Water System

We love to hear from our customers, but please be advised that we monitor our emails between 8:00 AM to 5:00 PM, Monday to Friday. If you need immediate attention, please contact our Call Center at 770.419.6200, Monday to Friday, 8:00 AM to 5:00 PM, excluding weekends and holidays.

To submit a request for a leak credit, please click here for our Leak Credit form.
To establish service, stop service, transfer service, or change billing address, please click here for our Service Request forms.

If you need an emergency response to an urgent situation; i.e., (1) sewer backup in home or street, or (2) a broken water line with water gushing, seeping, leaking, please call our Emergency Dispatch Center at 770.419.6201, 24/7 including holidays.

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